Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-23-Speech-2-497-500"
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"en.20121023.45.2-497-500"2
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"This document brings together a series of passenger rights applicable to all modes of transport, to ensure a minimum level of protection in the EU. It sets out the criteria for compensation and assistance to passengers in the event of denied boarding, cancellations or long delays, and the liability of air carriers when there are problems with luggage. It also aims to ensure rights for persons with disabilities or reduced mobility travelling by air, in relation to access, information and adequate training. As regards rail transport, it proposes improvements in the protection of passengers and their baggage and on the issue of delays and accidents. However, it is worrying that these rights can be challenged, bearing in mind, for example, that it is considered ‘essential to strike a balance between the need for passenger rights in the case of rural bus services and ... to ensure that the burden is not so heavy as to make such services unviable in the future’. There is also a symptomatic lack of any reference in the report to public transport services, which are an essential way of ensuring that the transport services needed to link isolated regions and places are maintained, thereby guaranteeing the full rights of passengers and populations."@en1
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