Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-298-468"

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"en.20120329.36.4-298-468"2
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"We introduced, several years ago, European legislation to regulate the practices of airline companies and to protect us from their abuse. However, our rights as air passengers continue to be flouted on a regular basis and that is why I supported Mr Taylor’s report. Air passenger rights in the event of delay, cancellation and overbooking must be respected and it is our duty to act as spokespersons for citizens on these issues. The rules will be more precise, particularly regarding the notions of ‘extraordinary circumstances’ and ‘cancellation’. This lack of precision gives room for manoeuvre which still allows airline companies to misleadingly describe a plane which takes off 24 hours after the scheduled time as ‘delayed’ in order to avoid compensating the passenger. I also supported the idea of blacklisting unfair terms: for example, non-transferability of tickets, or the prohibition to use the ongoing part of a return ticket."@en1

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