Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-06-23-Speech-4-510-500"
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"en.20110623.37.4-510-500"2
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"I voted in favour of this report, because it has greatly simplified EU legislation in the field of consumer protection and extended the rights of consumers when making online purchases. In addition to enhanced protection of consumer rights, this proposal for a directive is aimed at eliminating unnecessary legal obstacles for companies wishing to sell their goods and services in the entire territory of the European Union. The newly confirmed consumer rights for online purchases include the opportunity to return goods within 14 days of delivery, the right to withdraw from a purchase if the goods are not delivered within 30 days of ordering, and an obligation to inform the purchaser of the good’s final price. At the same time, in order to protect retailers and service providers, the report provides for consumer obligations, such as covering the cost of postage when returning goods to the seller, and in the case of provision of services, the recipient will have to pay for the service share that has already been provided."@en1
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