Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-02-15-Speech-2-326-000"
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"en.20110215.22.2-326-000"2
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"Today, after two years of difficult negotiations with Member States, the European Parliament voted on adopting an agreement on a regulation which will cover all the rights of passengers using national or cross-border long-distance transport services. I voted for this agreement because it contains 12 fundamental rights which are of paramount importance to improving the quality of transport services. They concern, in particular, the right of passengers to be kept informed prior to and during their journey and the needs of people with disabilities and reduced mobility. The introduction of these rights will allow us to ensure non-discriminatory access to transport.
In addition, this report features passenger rights which I regard as very important, namely, compulsory compensation for lost luggage, reimbursement of a certain amount of costs in the event of a passenger’s death or physical injury, as well as compensation of up to 50% of the ticket’s value, in addition to full reimbursement of the ticket price, if an operator cancels a journey and is therefore unable to honour its transport contract."@en1
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