Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-10-19-Speech-2-463"
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"en.20101019.22.2-463"2
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"Commissioner, you will readily appreciate that the adoption of regulations on the rights of passengers travelling by air, rail and, recently, by sea, rightfully sparked hope among European citizens of finally finding rapid financial solutions to delays, cancellations and other serious setbacks. These citizens are even more disappointed to learn that thousands of complaints have not yet been followed up, for example, in the wake of the volcanic eruption in Iceland that you mentioned.
Indeed, Member States are not providing the operational and effective regulatory services which would force companies to implement these regulations and penalise them financially for a failure to do so. For example, in Belgium, the economic regulatory service has not imposed a single penalty on any airline since 1 February 2006, which goes to show that this situation is not solving consumers’ problems."@en1
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