Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-26-Speech-5-247-937"
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"en.20121026.23.5-247-937"2
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".
I voted for the resolution on the annual report on the activities of the European Ombudsman 2011. The 2011 Eurobarometer on citizens’ rights and the performance of the EU administration showed that citizens attach great value to their right to complain to the European Ombudsman, and that their right to move and reside freely in the Union and their right to good administration are also important.
The main types of alleged maladministration that the Ombudsman investigated in 2011 concerned: lawfulness (28 %), requests for information (16.2 %), fairness (13.6 %), stating the grounds of decisions and the possibilities of appeal (8.1 %), reasonable time limits for taking decisions (7.3 %), requests for public access to documents (7.1 %), absence of discrimination (6.8 %), as well as replying to letters in the language of citizens and indicating the competent official (5.8 %).
The majority of inquiries opened by the Ombudsman in 2011 concerned the Commission (231), with the European Personnel Selection Office (EPSO) in second position (42).
The publication of the Ombudsman booklet entitled
which contains comprehensive information on problem-solving mechanisms for citizens who face problems with the EU, is an important step in assisting EU citizens."@en1
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"Problems with the EU? Who can help you"1
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