Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-26-Speech-5-241-875"
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"en.20121026.23.5-241-875"2
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".
It is the role of the European Ombudsman to receive complaints concerning instances of maladministration in the activities of European Union institutions, bodies, offices and agencies and to process them as he sees fit. Each year, he submits a report on his activities to the European Parliament for appraisal. The Annual Report 2011 was submitted to the President of the EP, Martin Schulz, on 22 May 2012. According to the report, the number of complaints submitted fell slightly to 2 510 (157 fewer than in 2011), of which only 698 (27 %) fell within the Ombudsman’s remit. I commend the European Ombudsman on the work he has done and welcome the innovations introduced, in particular the success of the interactive guide available on the website, which allows citizens to obtain the information they want promptly, without leaving their home and without making a formal request. I voted in favour of the report drafted by Erminia Mazzoni and congratulate the Ombudsman for all the efforts he has made to bring his procedures closer to citizens."@en1
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