Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-25-Speech-4-520-000"
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"en.20121025.34.4-520-000"2
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"Mr President, let me thank all the Members of Parliament who have taken the floor and who have been good enough to speak well of the work of the European Ombudsman. We are profoundly appreciative of your support and are cognisant of the fact that your support and your good work increase the responsibilities that lie on our shoulders to be able to continue to do things better and work together with the Committee on Petitions of the European Parliament with a view to serving citizens even better. I am very grateful for that and for your encouragement.
A number of MEPs raised the question of the low number of complainants and the high number of inadmissibles – Mr Jahr, Mr Becker and Mr Wałęsa. I think the important point to repeat again is that, because of the interactive guide we introduced three years ago on our website, we have now had the good result of people coming to us for the right reasons rather than the wrong reasons. This Parliament had for years been insisting that we should try to bring down the number of inadmissibles. We have done it. We have done it very significantly. I just want to say that in fact this is one of the things for which we are grateful to Parliament for suggesting that we do.
Mr Boştinaru, I want to thank you very much for your comments and your support. As you know, the ‘déformation professionnelle’ of the Ombudsman is to try to be fair, and in all fairness it is important for me to say that it is indeed the case that the Commission has the largest number of complaints – as the Commissioner said, it also accounts for 65 % of all EU civil servants – but, if you look at the star cases that the Ombudsman produced last year (ten in all), five star cases for exemplary performance went to the Commission. So we do have problems where we criticise the Commission, and we work with the Commissioner to be able to rectify maladministration, but we also have to acknowledge the areas where they actually do try, and they do very good work there.
Mrs Auken, I am very grateful to you. You know where I stand on the issue of the regulation. I was in Mrs Jäätteenmäki’s home country and in your home country only two weeks ago and I had occasion to speak with Mrs Astola of the Finnish Ministry of Justice precisely about how we can promote this kind of regulation on EU administrative law and how to serve citizens better.
I would like to congratulate Mrs Prendergast first of all on the decision of her own Parliament in Ireland yesterday significantly to expand the mandate of the Irish Ombudsman and to add 140 new bodies to her remit. This was a long-overdue reform and I can only applaud it, as a colleague, and convey, through you, our happiness that this is the case. Concerning your question, Mrs Prendergast, on the Tobacco Directive, the answer is that the European Ombudsman, to date, has not received any complaint concerning the directive. If we were to receive a complaint, of course we would have to ensure that before coming to us the complainants had addressed OLAF as the appropriate body for ensuring that the appropriate measures had been complied with – or any other kind of EU institution that might be involved, in this particular case the Commission.
Finally, I would like once again to acknowledge Commissioner Šefčovič’s continuing offer regarding good administration. We take it very seriously, we rely on it, we look forward to working with you and I very much assure you that we have taken note of the increase in the cooperation of the Commission in finding, through informal procedures, friendly solutions which are good for you, good for us and, above all, good for the citizen."@en1
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