Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-25-Speech-4-513-000"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2012-10-25"^^xsd:date2
dcterms:Is Part Of	lp_eu:Annual report on the activities of the European Ombudsman 2011 (debate)2
dcterms:Language	"ro"^^xsd:language2
lpv:document identification number	"en.20121025.34.4-513-000"2
lpv:hasSubsequent	lp_eu:2012-10-25-Speech-4-514-0002
lpv:speaker	lp:Silvia-Adriana Țicău2
lpv:spokenAs	unknown; Partidul Social Democrat (2009-07-14--2014-06-30)3,3 member; Delegation for relations with India (2009-09-16--2014-06-30)3,3 member; S&D (2009-07-14--2014-06-30)3,3 substitute; Delegation for relations with the Mercosur countries (2009-09-16--2014-06-30)3,3 substitute; ITRE (2012-01-19--2014-06-30)3,3 vice-chair; TRAN (2012-01-23--2014-06-30)3,3
lpv:translated text	"Mr President, the European Ombudsman’s 2011 report focuses on supporting people directly, informing citizens and other interested parties, cooperating with national ombudsmen, implementing simplified procedures which are more accessible to citizens, and achieving results to the benefit of complainants. In 2011 the Ombudsman helped more than 22 000 citizens, of whom 2 510 submitted complaints, 1 284 requested information and more than 18 000 obtained advice through the interactive guide on the Ombudsman’s website. In over 65 % of the complaints dealt with in 2011, citizens’ rights were upheld by opening inquiries into cases, transferring cases to another competent body or signposting people to the institution that they needed to approach. I welcome the fact that approximately 61 % of complaints received in 2011 were submitted using the internet and more than half of the internet submissions were received through the electronic complaints form on the Ombudsman’s website."@en1
lpv:videoURI	<go to Events_and_structure europarl>2

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