Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-23-Speech-2-503-609"
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"en.20121023.45.2-503-609"2
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"I voted for this report, which called for an improvement in passenger rights in all transport modes. Among the suggestions for achieving this goal, I support, in particular, the idea of a European charter that is available to travellers and contains the 10 basic passenger rights. In emergencies and unforeseen situations, it would be useful for travellers to have access to a simple document setting out the most basic rights. Discouraged by the complexity of complaint procedures, passengers all too often decide not to exercise their right to compensation. To remedy this, I proposed a standard complaint form and a maximum time limit for complaint handling for all modes of transport, and that idea was accepted. Finally, the report calls for greater price transparency on the internet, because too often the advertised price is far from being the final price. In my opinion, it should be a more accurate reflection of the price to be paid and should not hide administrative and credit card fees in order to lure customers. The ball is now in the Commission’s court and it must come back to us with an ambitious legislative proposal."@en1
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