Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-09-11-Speech-2-130-000"
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"en.20120911.6.2-130-000"2
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"Energy customers – in this case, electricity customers – are happy firstly, if there are no interruptions to supply, or if these occur only rarely. You could say that the subject of power cuts plays much less of a role in Europe and that we have much better security of supply than in many Asian countries, for example, or even in the US. We have greater security of supply for electricity than do Americans in Detroit or Los Angeles.
Secondly, customers are happy if the price is reasonable. There is evidence that as a result of the opening up of the market, of competition, of the internal market rules, prices in recent years have not risen as much as they would have done had there been monopolies, when electricity consumers cannot switch electricity supplier. Transparency – in other words, knowledge of electricity providers and their prices and contractual terms – is part of this.
Thirdly, many citizens – not all of them – are, as electricity consumers, also interested in other matters such as protection of the environment, sustainability and climate change. We are working for those, too, and we believe that therefore, the internal market and our European energy and climate policies have helped consumers, and that the further completion of the internal market will help them further."@en1
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