Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-05-22-Speech-2-277-625"
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"en.20120522.15.2-277-625"2
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"In the day of the single market, the rights of the European consumer are an extremely important question for all citizens. Many people still do not know their privileges and do not know how to enforce their rights, nor are they familiar with the requirements which should be met by sellers at the point of sale of their products. If consumers did have this information, they would be able to make rapid and appropriate decisions when choosing a product and, if faulty goods were purchased, would be able to recover their money efficiently and easily or exchange the article concerned.
The European Commission stresses the importance of informing consumers of their rights and of the possibility of obtaining a refund or complaining. However, as the rapporteur stresses, an information campaign may not be sufficient help, particularly in relation to consumers who are particularly vulnerable to abuse from sellers. Such consumers include children as well as elderly and disabled people. We should therefore take care to provide the right legal protection to those of our citizens who most need it."@en1
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