Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-05-22-Speech-2-276-000"
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"en.20120522.15.2-276-000"2
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"Consumers are a very important part of the single market, and among them are those who require special attention. The assumption that, in fact, all of us can become vulnerable consumers at some point in our lives is a valuable observation which should be taken into account when framing EU policy and, in particular, initiatives aimed at strengthening the single market.
I would like to stress this, for example, in the context of discussion on the development of social enterprises. Alongside business objectives, social enterprises also pursue social objectives, thanks to which they better understand the needs of vulnerable consumers and are able to meet those needs more effectively. Therefore, by recognising the role of social enterprises in the single market we will help improve conditions for particularly vulnerable consumers. In this context, I would also like to stress the need to give better information to consumers in general, and even more so in the case of vulnerable consumers. Reliable information enables consumers to be active and more aware of their rights, and they more readily make use of the procedures provided for them.
In the case of vulnerable consumers, the type of information supplied is of enormous importance, because this group of consumers needs a wider range of information to be able to participate fully in the single market. The report accurately identifies what are currently the most problematic sectors. The identification of areas which may constitute the greatest threat to the security of consumers is an important step on the road to strengthening their protection."@en1
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