Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-05-22-Speech-2-272-125"
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"en.20120522.15.2-272-125"2
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"Europe has 500 million consumers, whose spending accounts for 56% of the EU’s GDP. Empowered consumers, duly protected and in a position to benefit from the single market, can contribute significantly to stimulating innovation and growth within a more dynamic, more efficient and fairer internal market. It is essential that EU consumer policy be able to pay particular attention to the specific needs of the most vulnerable consumers, by means of a specific strategy for increasing their ability to make decisions effectively and independently. It must be borne in mind that all consumers can become vulnerable consumers over the course of their lives, for reasons that may be temporary or permanent, may be inherent to their physical or mental state, or may result from outside reasons like not knowing the language, the use of new technologies, etc. This means the issue of vulnerable consumers should be approached in a horizontal way and take into account their various needs, capabilities and circumstances. Specific measures should be adopted ensuring adequate protection: these should go beyond mere information, particularly in certain areas, such as telecommunications, access to the courts, food, financial services, etc."@en1
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