Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-303-562"
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"en.20120329.36.4-303-562"2
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"Mr Taylor’s report was put to the vote today during the Brussels plenary session. His report seeks to strengthen the rules on assistance and reimbursement in the event of flight cancellations or delays, including baggage delays of more than six hours. EU legislation has done a great deal to enhance air passengers’ rights, but it needs to do more to ensure that they are treated fairly and that all travellers are afforded more extensive rights. The salient points of the resolution include calling on the Commission to draw up a standard complaints form, translated into all EU languages; to harmonise the rules on hand luggage; to put an end to unfair commercial practices, unilateral rescheduling of flights and price discrimination on the basis of a passenger’s country of residence; and to detail the environmental impact of travel on air tickets. In addition, passengers should have the right to cancel or change a reservation free of charge within two hours of the time of booking. The resolution also seeks to focus attention on passengers with disabilities or reduced mobility, who should have barrier-free access to air transport services, including the right to use mobility devices."@en1
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