Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-11-15-Speech-2-434-521"
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"en.20111115.27.2-434-521"2
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"Consumers form the fundamental basis of the single market. However, arbitrarily encouraging consumption is dangerous both for the economy and the environment and, in the end, violates the rights of consumers themselves. The new EU consumer strategy should promote responsible and sustainable consumption. To achieve this, there needs to be a greater focus on financial literacy among consumers, the provision of useful, targeted and understandable information, understandable labelling and the dissemination of information about consumer rights. There is still a lot to be done to guarantee consumer rights and protection in the financial services, e-commerce and energy sectors. A dispute resolution and damage compensation scheme must be established, the young must be protected from misleading advertising, and the consumer rights of vulnerable groups of consumers, such as the elderly, people on low incomes, people with disabilities, children, women and migrants, must be guaranteed. We must continue research into the impact that chemicals, nanotechnologies and antibiotics used in food, cosmetics and other branches of industry have on consumers’ health. These and the other proposals set out in the report will help create a culture of consumption in the EU which would see the growth of a generation of aware consumers who would know their rights, be able to defend them, and consume responsibly without wasting or overdrawing resources and would seek to do as little damage as possible to the environment. On the other hand, this will encourage goods manufacturers and service providers to take greater account of consumers’ expectations."@en1
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