Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-10-27-Speech-4-159-500"
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"en.20111027.17.4-159-500"2
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"One year ago, the institution of the European Ombudsman’s office celebrated its 15th anniversary. Over the years, the Ombudsman has dealt with more than 36 000 complaints and completed more than 3 800 inquiries into possible maladministration. The result of processing so many complaints is that the institution has accumulated a considerable body of experience, which gives the Ombudsman a clear insight into trends in maladministration, systemic problems and structural weaknesses in the administrations of EU institutions. This enables it to provide redress, help raise the quality of EU administrations and help ensure that good practices are being spread and applied. When possible, the Ombudsman seeks to achieve a positive outcome by working towards a friendly solution that is satisfactory to both parties. The Ombudsman’s work must, lastly, be given every opportunity to improve in the exclusive interest of European citizens."@en1
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