Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-10-25-Speech-2-283-000"
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"en.20111025.25.2-283-000"2
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"I am pleased that the European Parliament has adopted yet another initiative regarding alternative dispute resolution (ADR) in civil, commercial and family matters. During the September part-session, I emphasised the benefits arising from the directive on mediation, and today, I would once again like to stress the importance of these undervalued, but very effective, tools in the out-of-court settlement of disputes. Citizens should have guaranteed access to justice, but, at the same time, they have to be properly informed and encouraged to use alternative solutions, which are not only much cheaper, but also significantly faster.
Great Britain is currently the European leader in the use of ADR methods. Since March 2001, all government agencies have been required to use ADR in all relevant matters, if the other party agrees to take part. In its published report for 2002-2003, the Department for Constitutional Affairs states that the use of ADR by government agencies rose by over 1 200%.
Therefore, I encourage the Member States to follow the example of Great Britain. At the same time, I appeal for clear steps to be taken in order to evaluate ADR bodies, to improve information programmes, and to conduct campaigns promoting this method of dispute settlement to consumers. I agree with the rapporteur’s position regarding the minimum standards of ADR and the use of best practice models, as well as greater transparency of proceedings and their promotion by European Union information bodies."@en1
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