Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-07-05-Speech-2-738-000"
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"en.20110705.40.2-738-000"2
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"This is very high on our agenda.
The correct application of Regulation (EC) No 261/2004 on air passenger rights must be ensured by the designated national enforcement bodies in the Member States. They have to take all reasonable measures to ensure that the rights of passengers are fully respected. The Commission’s task is to ensure that EU law is correctly implemented and enforced by the Member States by constantly monitoring their activity.
During the recent air traffic disruptions due to the Grimsvoetn volcano, right from the start of the disruptions the national enforcement bodies and the Commission services took a proactive approach, verifying with air carriers that they planned to put measures and procedures in place to help passengers in the event of disruption to flights, whenever this was necessary.
Furthermore last April the Commission adopted a communication on the application of Regulation (EC) No 261/2004 which identifies possible shortcomings of the regulation and proposes action to clarify and strengthen the enforcement of passenger rights. The Commission also announced an impact assessment in view of a possible revision of the regulation, which would also cover enforcement issues. In this context all interested parties will be able to contribute to a public consultation scheduled for the autumn. In the meantime Parliament has announced its intention to carry out its own inquiry or own-initiative report.
Price indications while booking are subject to the price transparency rules in Article 23 of Regulation (EC) No 1008/2008 on common rules for the operation of air services in the Community. The final price to be paid must at all times be indicated and shall include the applicable air fare as well as applicable taxes, charges, surcharges and fees which are unavoidable and unforeseeable at the time of publication. This also includes the so-called fuel surcharge that you mention.
The Commission is monitoring this important question very closely in close cooperation with the national authorities in charge of the enforcement of such measures in the Member States. Our services are also currently undertaking a deeper review into the matter, in the context of the so-called fitness check and with the help of an independent study, the result of which is expected later this year."@en1
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