Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-07-05-Speech-2-369-750"
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"en.20110705.34.2-369-750"2
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"This report is about the importance of the single European emergency number 112, with emphasis on its visibility and awareness among citizens. The effectiveness of hotlines, call handling and the quality of care after a call to the 112 number need to be improved. The adopted text was created with the aim of assessing the concept of universal service as enshrined in the Universal Service Directive. The Member States should ensure a universal service for all technologies related to access to broadband. The Commission is called upon to ensure that the 112 number is effectively operational throughout the EU, and accessible to the entire public. It is worth emphasising the need for the number to be accessible to people with different disabilities and vulnerable groups, by providing devices for hearing- or visually-impaired users, text relay or sign language services, or other specific equipment. In view of this, it seems to me to be fitting to improve the reliability of information about the location of the caller. It will also be vital for the new European rules on telecoms to decide on the updating of existing technology in order to improve automatic call localisation."@en1
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