Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-07-05-Speech-2-347-000"
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"en.20110705.34.2-347-000"2
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"Twenty years have elapsed since the launch of the famous single European 112 emergency services number, an initiative whose existence has perhaps saved millions of lives. Although it has proved to be useful, the 112 number still has some further progress to make to be really effective. No matter how good an idea is, it must be adapted to the social context it is developing in and be revamped according to the real needs of the citizens it is serving. At the same time, an idea needs to receive the support it deserves for it to work. Both statements are valid in the case of the single 112 emergency number. I know countless people who have called this number when they have been in trouble. Fortunately, in the majority of situations that they can recall, they received the assistance they were expecting. The European Parliament, just like other stakeholders, has repeatedly stressed the need to raise the public’s awareness of the 112 number and the poor quality of the services which have been provided so far to citizens via this number. I also share the sentiments of those stating that, like any good idea, this service needs to receive support so that it can deliver the maximum benefits to those pinning their hopes on it."@en1
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