Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-06-23-Speech-4-228-000"
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"en.20110623.37.4-228-000"2
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"Madam President, with today’s vote, we have brought to an end the lengthy process of over three years’ work on the draft of a Directive on Consumer Rights. The document gives a guarantee of a high level of consumer protection in all the Member States and will help clarify areas of confusion in retail trade conducted between businesses and consumers from different countries. The horizontal nature of the directive allows EU legislation which is currently in force in this area to be brought together as a whole.
The provisions of the directive should play a particular role in matters relating to all types of online transaction. I hope the proposed legislation will increase consumers’ confidence in this form of making purchases. Of special importance to the consumer is also the establishment of the right to withdraw from a contract within a 14-day period without giving a reason and the related right to obtain reimbursement of all payments which have been made. I also have a positive opinion of the final version of the provisions of Chapter 5 on prohibited contractual terms. I am certain that the directive will significantly improve consumer rights in the European Union, so I endorsed the report."@en1
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