Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-267-875"
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"en.20110323.21.3-267-875"2
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"Unfortunately the rights of consumers purchasing industrial or food products are better protected than those of users of transport, medical care or education services. This is because it is difficult to prove that the service rendered was of poor quality.
For example, the Latvian airline Air Baltic, 51% of which belongs to the state, currently enjoys a monopoly. This leads to abuses in terms of passenger service and service supply. The director of the company, Mr Flick, has not seen fit to respond to questions from MEPs and simply ignores complaints from the general public. Air Baltic, with its machinations, is trying to make a fool of the European Parliament. It is selling business-class tickets for aircraft on which business-class service is not provided. In parallel, Air Baltic is concealing frequent cases of aircraft malfunctions and thus continues to risk the lives of thousands of passengers. It is necessary to establish an enquiry committee to look into the practices of Air Baltic, otherwise the results could be tragic."@en1
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