Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-266-000"

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"en.20110323.21.3-266-000"2
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"The adoption of the new harmonised European Consumer Rights Directive is certainly one of the more important pillars for a better functioning internal market. The harmonised directive, which brings together a number of directives relating to consumer rights, will considerably simplify the legal framework, help increase consumer confidence and encourage cross-border trade. In order to make trade, or the supply chain, more transparent, especially in e-commerce, we need to ensure that traders’ contact details are available so that the consumer is able to contact them directly if necessary. I therefore support the rapporteur’s proposals to this effect. The directive is quite a balanced one from the point of view of consumers and entrepreneurs, and it is flexible enough to accommodate differences between the Member States. Full consumer protection legislation is still not a reality in the European Union. Nevertheless, this is a big step towards better consumer protection and trade."@en1

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