Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-262-000"
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"en.20110323.21.3-262-000"2
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"The proposed Consumer Rights Directive harmonises into one legal document a total of four directives dealing with off-premises contracts, unreasonable terms in consumer contracts, consumer protection in distance contracts and certain aspects of the selling of consumer goods and guarantees. The aim of merging these four directives is to enhance the internal market and promote cross-border trade. A high level of consumer protection will enhance product quality and increase consumer confidence, thereby boosting the efficiency of the internal market. We must reject the attempt to stipulate a strict two-year guarantee period, because this provision would weaken consumer protection in many states, as these Member States would have to reduce the guarantee period in their national law, thereby weakening the position of the consumer. The objective of boosting consumer confidence in cross-border purchases, where consumers feel the greatest barriers in terms of language problems, lack of confidence in the payment system and the unwillingness of business to trade across borders, is correct. The criticism from the rapporteur of the Committee on Economic and Monetary Affairs, who regrets the fact that the bill fails to take account of new products emerging through changes in product development and innovation, for example digital products, is quite correct. In the area of entertainment and consumer electronics, products which include software and other intangible services are becoming increasingly common."@en1
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