Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-07-06-Speech-2-932"
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"en.20100706.24.2-932"2
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"I support this report as it advocates equal treatment and criteria for users of different types of public transport, whether by air, sea or land, in order to ensure that the rights of members of the public are protected in extraordinary and exceptional situations that may occur in using sea transport. The responsibility to prove that a ship cannot carry out transport due to exceptional circumstances or adverse weather conditions should clearly fall to the transporter. I would like to point out that safety conditions cannot be neglected and made relative in any circumstances.
The complaints system should be accessible and clear to passengers. I am pleased that the time period for complaints to be made, delays in notification, equipment replacement and compensation have been improved from the passenger’s point of view. Combating exclusion is a priority for the EU. I therefore believe that the rights of passengers with disabilities and reduced mobility should be firmly guaranteed."@en1
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