Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-03-08-Speech-1-116"

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"Mr President, the EU Package Travel Directive, which we are debating today, comes from the year 1990, 20 years ago, and so from the times when the most popular form of holiday was a two-week package tour, reserved, usually, in a travel agency and chosen from among the offers remaining in the brochure. The directive provides for fundamental means of consumer protection in the case of this type of package, which includes, principally, clear information about the packages being offered, the right to withdraw from the trip, compensation for services of lower standard than agreed and matters related to the insolvency of travel agencies. The problem is that in the last 20 years, there has been a complete change, both in the business model and in the pattern of consumer behaviour. I, myself, reserve most of my holiday trips via the Internet, very many people in Poland do the same, and in the European Union as a whole, the proportion of people who book their trips in this way has now reached 23%. There are countries, such as Ireland and Sweden, in which this proportion is as high as 40%, while almost two-thirds of the people who buy their holidays in this way do not realise that their interests are protected to a significantly lower degree than in the case of people who still buy holidays in the traditional way. We should fight this. I am pleased that the European Commission has, at last, raised this matter. I think 20 years is definitely too long. I hope that, today, we will hear from the Commission specifically when the directive will be revised and what direction the revision will take. For it must not be the case that in the European Parliament or in other EU institutions, we encourage citizens of the Union to use the services of commerce and also to buy services in cross-border trade, while at the same time not offering the same protection to the people who do this."@en1
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