Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-11-12-Speech-4-153"
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"en.20091112.17.4-153"2
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"This report gives a clear and comprehensive view of the European Ombudsman’s activities in 2008. Its new layout and the new way of presenting statistical data have helped make this report clearer and more comprehensible than those previously tabled.
The Ombudsman recorded an increase in the number of complaints referred to him, although only 802 of the 3 406 complaints received in 2008 fell within his mandate. I find it highly positive that an amicable solution was found in 36% of the cases closed. I think the number of inadmissible complaints is still too high, and an information campaign is needed among European citizens to raise their awareness of the Ombudsman’s functions and competence.
It is one of the European Ombudsman’s priorities to ensure that citizens’ rights under EU law are respected at every level in the Union and that EU institutions and bodies conform to the highest standards of administration. It is important to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions, and also to strengthen their trust in the European Union and its institutions."@en1
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