Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-10-07-Speech-3-261"

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"en.20091007.23.3-261"2
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"Madam President, Vice-President of the Commission, ladies and gentlemen, the oral question we are debating this evening reveals, as many have said, the existence of a real legal vacuum, which leaves passengers with no guarantee should an airline go bankrupt. Certainly, European legislation protects passengers who have purchased their ticket as part of a package holiday, but it does not protect those who buy their ticket on the Internet. As Mr El Khadraoui said, consumer behaviour has evolved with the development of the Internet, and the legislator must follow this evolution in order to protect our fellow European citizens. A large number of travellers now buy their flight tickets on the Internet. Given that low-cost companies sell their tickets almost exclusively online, it is young people and people on the lowest incomes who are particularly affected by this phenomenon. It is not acceptable that these passengers have no recourse if the airline they bought their ticket from goes bankrupt. All the more so because, in the last few months, the air transport sector has experienced an unprecedented crisis leading to a significant reduction in air travel. We all know that this crisis is worse that that which affected the sector after 11 September and that numerous airlines have gone bankrupt. It is therefore essential that the European Commission – and I know, Vice-President, that you are aware of this – presents us with genuine solutions, as soon as possible, so that we can protect passengers if the airline they were due to fly with goes bankrupt, regardless of the means by which they booked their ticket."@en1
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