Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-20-Speech-2-289"
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"en.20080520.26.2-289"2
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"Mr President, four years later we are at last having a debate on the European City Guides. I could not carry down the files of complaints I have, as other colleagues have outlined. Europe gets beaten about because it does not connect with its citizens and here we have a golden opportunity – and I direct this to the Council – to connect with people who have a real problem and who are coming to their MEPs for a solution.
It is not just businesses that are affected. I have heard from school secretaries who signed this in error and are terrified and who have paid over money. The tragedy with European City Guides is that it works because people are threatened and terrified. Whether you pay or not, they continue to harass and abuse people. But it is a European problem and therefore requires a European solution. I suppose I am celebrating slightly that we are having this debate and that my colleague, Simon Busuttil, is going to have a report and prepare information, but I think the Council needs to be a little more proactive on this, and indeed the Commission likewise.
The question is very specific and it raises five key issues that need to be addressed. In my view, this problem is enormous but we need to have it quantified. Exchanging information is a great idea but it could cause frustration if we do not have action as a result. We must close loopholes. For example, in Ireland, European law is being quoted to those who have signed up to European City Guides. They are being told that they will be taken to court in another Member State and fined and penalised. They are getting phone calls with huge amounts of harassment to themselves and their co-workers. This is not acceptable. We definitely need to redefine what a consumer is because, as I said earlier, this is not just about business. But I repeat the point. We have a golden opportunity here to show people all over Europe that we are active on issues that are hitting them directly. Let us seize the moment and let us not waste it today with just words and no action."@en1
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