Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-19-Speech-1-221"
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"en.20080519.27.1-221"2
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"We welcome the ongoing efforts to further incorporate the level of consumers' awareness as the necessary basis for the effective implementation of the existing consumer protection legal framework, especially with regard to the most vulnerable groups of the population.
Not only is there a need for a more comprehensive legal framework for consumers' rights, but also we ought genuinely to take into consideration consumers’ interests when completing the internal market standardisation. It is obvious that a stronger, unique consumer protection system effective all over the Union is in the interest of all citizens. The completion of the internal market is an opportunity to implement harmonisation measures so as to target the problems faced by consumers in their everyday life. Specific attention should therefore be given to sectors related to the new digital environment.
A good consumer is a consumer aware of his or her rights and how rightfully to enforce them. We ought to develop in the Community a genuine consumer culture as part of our education system and to systematically involve consumer organizations in the consultations and the dialogue with industry. We welcome therefore the call to establish a special European Consumer Ombudsman in the European Ombudsman’s office on a country-by-country basis."@en1
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