Local view for "http://purl.org/linkedpolitics/eu/plenary/2003-06-05-Speech-4-199"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2003-06-05"^^xsd:date2
dcterms:Is Part Of	lp_eu:Relations with the complainant in infringements of Community law2
dcterms:Language	"es"^^xsd:language2
lpv:document identification number	"en.20030605.5.4-199"2
lpv:hasSubsequent	lp_eu:2003-06-05-Speech-4-2002
lpv:speaker	lp:Felipe Camisón Asensio2
lpv:spokenAs	member; EPP-ED (2000-03-01--2004-07-19)3 member; Delegation for relations with the Member States of ASEAN, south-east Asia and the Republic of Korea (2002-02-07--2004-07-19)3 member; Committee on Regional Policy, Transport and Tourism (2002-01-17--2004-07-19)3 member; PETI (2002-01-17--2004-07-19)3 unknown; Partido Popular (2000-03-01--2004-07-19)3 substitute; Committee on Industry, External Trade, Research and Energy (2002-01-17--2004-07-19)3
lpv:translated text	"Mr President, it is well known, and those of us who are members of the Committee on Petitions have been well aware of it for some time now, that this Parliament and the institution of European Ombudsman are not overly happy about the way in which the Commission has been handling complaints by European citizens. There have frequently been many criticisms in this respect. Therefore, the Ombudsman, in relation to a complaint concerning the Macedonian Joint Venture, stated at the time that the Commission would have to reconsider its operating methods in respect of complaints by citizens, in other words in respect of the intercommunication between the Commission and European citizens. So now we have this communication from the Commission, which recognises that the handling of this intercommunication requires a better framework, mainly from an administrative point of view, in the area of permanent personal contact with the citizens who have submitted the complaint or petition, and in the area of the classification of complaints, treating them properly and reasonably. The report by Mrs Fortou has arrived in this context, and I would like to congratulate her on her work. The agreement must be maintained up to the end. We call on the Commission to welcome the proposals in this report, which make a great deal of sense. I reiterate, therefore, that we give our full backing to this report, and to the Commission we say that we are at a particularly opportune and interesting moment, coinciding as it does with the accession of 10 further Member States, to pursue this action."@en1

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