Local view for "http://purl.org/linkedpolitics/eu/plenary/2003-03-13-Speech-4-034"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2003-03-13"^^xsd:date2
dcterms:Is Part Of	lp_eu:Consumer Policy Strategy 2002-20062
dcterms:Language	"en"^^xsd:language2
lpv:document identification number	"en.20030313.1.4-034"2
lpv:hasSubsequent	lp_eu:2003-03-13-Speech-4-0352
lpv:speaker	lp:Diana Wallis2
lpv:spoken text	"Mr President, I wish to address my remarks to Mrs Thyssen's report, which I welcome, and I congratulate her on such a balanced piece of work. We know well the dilemma in dealing with a report that has to straddle the interests of business and consumers. We have before us very good innovative ideas from the Commission – an overarching policy, a framework directive – something we need if we are really to make the internal market work and to make a success of eEurope. However, to achieve all of that we have to build confidence in our consumers. The one area that concerns me is in paragraph 17 of the report, which I endorse completely. It concerns this linkage between codes of conduct, legal certainty and enforcement and how we get those three to work together to protect consumers. This year I shall be drafting a report on the monitoring of Community law and therefore feel very passionately that in moving to codes of conduct we have to ensure we still have legal certainty and enforceability or we fragment the very gains we have made in the internal market. I shall try to illustrate that with an example. Yesterday I received a letter from a constituent who had bought a property in another Member State. Something had gone wrong with the purchase: money had been wrongly deducted from money he had handed over. He applied to the appropriate overarching professional body. He wrote in his own language, English. He received a reply in their language that stated that they were unable to deal with his complaint unless he wrote to them in their language. If we really want to do business across Europe together we have to be fair and reasonable with one another. Codes of conduct have to be properly enforced."@en1
lpv:spokenAs	substitute; Committee on Regional Policy, Transport and Tourism (2002-09-20--2004-07-19)3 vice-chair; Delegation for relations with Switzerland, Iceland and Norway (2002-02-07--2004-07-19)3 unknown; Liberal Democrat Party (1999-07-20--2004-07-19)3 member; Committee on Legal Affairs and the Internal Market (2002-01-17--2004-07-19)3 member_of_the_bureau; ELDR (2003-03-06--2004-07-19)3 member; Delegation to the European Economic Area Joint Parliamentary Committee (EEA) (2002-05-08--2004-07-19)3
lpv:unclassifiedMetadata	"Wallis (ELDR )."1 "really"1

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