Local view for "http://purl.org/linkedpolitics/eu/plenary/2003-03-13-Speech-4-022"

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"en.20030313.1.4-022"2
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"Mr President, we are dealing here with three important reports of course. It is true that it is not legislation, but I look forward with interest to the legislation that will follow these reports. I do that with a great deal of confidence, because on this point too we have every confidence in this Commissioner. I am curious as to whether he can indicate how long it will be before we can expect the various proposals for this legislation. The challenge, of course, is to properly coordinate consumer policy and the completion of the internal market. Consumer policy must not be allowed to be an excuse for erecting trade barriers. I also think that the figures that the Commissioner gave just now on the benefits that we all gain from harmonisation speak volumes as far as that is concerned. Consumers benefit from free trade because they can buy cheaper and better products and of course we must achieve a high level of consumer protection. Confidence is the engine of economic growth. Consumers must have confidence in products or they will not buy them. Industry must have confidence in the internal market and consumers must have confidence in suppliers. We can kill two birds with one stone. We must work towards a situation where it no longer matters to consumers whether they buy their products in the Netherlands or Greece. That is not easy. Consumers often do not know what their rights are. Consumer organisations can help with this. Consumer magazines are widely read and contain useful tips. People have a lot of confidence in these organisations. So I think and I am glad that the Commissioner is also working for this that the Union must involve these organisations closely in the preparatory work for future policy. Besides, unfair trading practices damage confidence in the market. A dishonest car salesman can spoil the market for his competitors. Dishonest traders must therefore be tackled forcefully, which is why it is good that the choice has been made to adopt a European approach to tackling undesirable commercial practices. Of course we need to be clear about what constitutes undesirable trading practices. For me that is not only taking advantage of physical or mental vulnerability or the use of physical or moral pressure, obstructive behaviour must also be included. For example, making it difficult for consumers to change their service provider. Only when you can switch easily from one service provider to another, do you have optimum competition resulting in lower prices and better quality. Just think about changing your bank. They make it terribly difficult for you. You cannot take your account number with you and I think these are artificial barriers. Finally, Mr President, I think that the Commission should use Article 153 of the Treaty more often as the legal basis for consumer protection. We did not create this Article for nothing and it will benefit both the consumer and the internal market."@en1

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