Local view for "http://purl.org/linkedpolitics/eu/plenary/2001-07-02-Speech-1-056"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2001-07-02"^^xsd:date2
dcterms:Is Part Of	lp_eu:Out-of-court settlement of consumer disputes2
dcterms:Language	"en"^^xsd:language2
lpv:document identification number	"en.20010702.6.1-056"2
lpv:hasSubsequent	lp_eu:2001-07-02-Speech-1-0572
lpv:speaker	lp:James (Jim) Fitzsimons2
lpv:spoken text	"Mr President, it is very important that a framework is developed within the European Union in order to guarantee that the rights of consumers are protected at all times. This entails putting into place systems which will allow the 370 million consumers of the European Union to access justice promptly, and to secure redress when consumer rights are infringed. Justice delayed is justice denied. This is why I welcome this communication, which seeks to put in place procedures to deal with out-of-court settlements of consumer disputes. It is up to the 15 Member States of the European Union to implement the provisions of this recommendation. Each Member State will have to put in place procedures which can deal with out-of-court settlements of consumer disputes. Ultimately, these new structures will be able to help resolve cross-border disputes for aggrieved consumers within the European Union. Each government within the European Union will also have to set up central contact points, which will provide consumers with the requisite information about out-of-court resolution disputes bodies which are operational within their jurisdiction. Such central contact points will explain to consumers to whom they may address their complaints and seek appropriate redress. The central contact points will provide information and assistance with regard to the resolution of cross-border disputes within the European Union. I would urge the European Commission to allocate substantial funds to ensure that this new scheme is widely publicised across the European Union. If we want these new structures to be a success, wide publicity is going to have to be put in place. These new procedures are also going to have to be monitored in a structured manner, so as to ensure that any discrepancies in the operation of these new schemes within the different Member States of the European Union are ironed out. In conclusion, Mr President, this proposal is only part of a range of measures implemented by the European Union to protect consumer rights. Consumers need to be protected, both in the off-line world and in the increasingly important on-line world where consumers are purchasing many goods and services over the Internet. A new information technology age has arrived. We must ensure that consumers' rights are protected as these technologies continue. I congratulate the rapporteur on this fine report."@en1
lpv:spokenAs	substitute; Delegation to the EU-Cyprus Joint Parliamentary Committee (1999-09-30--2002-01-14)3 substitute; Committee on Development and Cooperation (2000-03-01--2002-01-14)3 member; Delegation for relations with the Mashreq countries and the Gulf (1999-09-30--2002-01-14)3 member; PETI (1999-09-13--2002-01-14)3 member; Committee on the Environment, Public Health and Consumer Policy (1999-07-21--2002-01-14)3 member; UEN (1999-07-20--2004-07-19)3 unknown; Fianna Fáil Party (1999-07-20--2004-07-19)3
lpv:unclassifiedMetadata	"Fitzsimons (UEN )."1

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