Local view for "http://purl.org/linkedpolitics/eu/plenary/2001-02-14-Speech-3-212"
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"en.20010214.6.3-212"2
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"Mr President, ladies and gentlemen, I wish to speak on the subject of items 9 to 12 inclusive of the report by our fellow Member, Mr Gasòliba i Böhm, in order to specify our approach to the concept of universal service.
Universal service must be defined in relation to the new technological environment. Current developments, particularly in information and communication technology, tending towards digital technology, have an irrevocable catalysing force. It is up to the authorities to meet the challenge by enabling every citizen, whatever their situation, to benefit on a fair basis according to their needs from an identical quality of service. That is where the advantage of a universal service lies.
In actual fact, technological developments make it possible to view universal service in an offensive and proactive manner rather than in a defensive backward-looking fashion, as a limited set of often mediocre public services, which people carefully avoid using, unless really driven to it.
Thus, the prospects offered in the medium term by the generalised use within Europe of new ‘smart card’ type identity papers lead to a redefinition and readjustment of universal service, polarised on two vectors of change: a service level agreement and a rich content. We should like to see the real possibility of developing in this direction so that this universal service may contribute to balanced realisation of what was set as a strategic objective at the extraordinary European Council meeting in Lisbon in March 2000."@en1
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